Effective date: 21 July 2026

1. Who we are

Jiangyin Yincheng New Material Packaging Co., Ltd. (“YENC”, “we”, “us” or “our”) is a custom board-processing and packaging manufacturer located in Jiangyin, Jiangsu, China. Privacy enquiries may be sent to millie@yenc.cc.

2. Information we collect

When you send a quotation or project request, we may collect:

• Your name, company, country or region, business email address, telephone or WhatsApp number.
• Project information such as dimensions, materials, quantity, finish, destination, drawings, reference images and uploaded files.
• Technical information associated with use of the website, such as IP address, request time, requested page, browser or device information, and server access or error logs.

3. Why we use the information

We use this information to review your requirements, respond to enquiries, assess manufacturing feasibility, prepare quotations, communicate about samples or orders, maintain website security, diagnose technical problems and meet applicable legal obligations. We do not use enquiry information for unrelated automated decision-making.

4. Legal basis

Where applicable law requires a legal basis, processing may be necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for our legitimate interests in responding to genuine business enquiries, operating our website and protecting it from misuse.

5. Hosting and access logs

Our website may be hosted by Hostinger or its infrastructure providers. Hostinger may process technical information such as IP addresses, HTTP/HTTPS requests, timestamps, requested resources, bandwidth information, access logs and error logs to deliver, secure, maintain and analyse the hosting service. Such processing is also subject to the applicable Hostinger terms and privacy documentation.

6. Who may receive the information

Information may be accessed by authorised YENC personnel who need it to respond to your enquiry. It may also be processed by service providers supporting website hosting, email, security, file storage or business communications. We may disclose information where required by law, regulation or a valid legal request.

7. International transfers

YENC is located in China. If you contact us from another country, your information may be transferred to and processed in China and in locations where our service providers operate. We take reasonable steps to use information only for the purposes described in this policy and to apply appropriate safeguards where required.

8. How long we keep information

We retain enquiry information only for as long as reasonably necessary to respond, evaluate a potential business relationship, manage resulting transactions, resolve disputes, maintain security records and comply with legal, tax or accounting obligations. Retention may vary according to whether an enquiry leads to a quotation, sample, order or continuing customer relationship.

9. Security

We use reasonable organisational and technical measures to protect information. However, no internet transmission or storage method is completely secure. Please avoid uploading unnecessary personal, confidential or legally restricted information.

10. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, withdrawal of consent where consent is used, or a copy of personal information. You may also have the right to complain to a local data-protection authority. To make a request, contact us at millie@yenc.cc. We may need to verify your identity before responding.

11. Cookies and analytics

We use Google Analytics 4 (GA4) to understand website traffic and improve our product information. Analytics is disabled by default and the Google Analytics script is not loaded unless you select “Allow analytics” in our consent prompt. If allowed, Google may process information such as an online identifier, approximate location, browser or device information, pages viewed, interactions and referral source. We keep advertising storage and Google signals disabled.

You may decline analytics without affecting the website’s essential functions. You can review or change your choice through the “Cookie settings” control in the website footer. For information about how Google processes data from sites that use its services, see Google’s partner-sites information.

12. Changes to this policy

We may update this policy when our website, service providers or legal obligations change. The effective date at the top identifies the latest version.